Careers at Grow America

Reporting to the Board of Directors, the CEO will be responsible for setting and executing a bold strategic vision that builds on Grow America’s dual strengths: delivering high-quality technical expertise and deploying catalytic capital to communities across the country. The next leader will steward and grow a diverse portfolio of financing tools, training programs, and advisory services that collectively support affordable housing, small business growth, and essential social infrastructure.

The CEO will serve as the organization’s chief strategist, external ambassador, and internal leader, strengthening relationships with public and private partners, expanding Grow America’s national profile, and ensuring operational excellence across a complex, multi-faceted organization. The CEO will lead and support a team of 85 professionals, including 7 direct reports, located across the United States, while fostering a culture of collaboration, accountability, and results.

For more details, please download the full position description and fact sheet for this position.

Download fact sheet

Read Daniel Marsh’s retirement announcement.

Primary Responsibilities

• Manage loan files from application through closing, ensuring all required documentation is collected, complete, and compliant.
• Oversee the progression of multiple loan files simultaneously, including ordering and tracking third-party reports (e.g., appraisals, title, environmental, insurance), maintaining organized documentation, and ensuring files are fully prepared for underwriting.
• Coordinate with borrowers, lenders, credit analysts, attorneys, and third-party vendors to gather, verify, and finalize required documentation.
• Maintain organized loan files and processing checklists to support efficient workflow, audit readiness, and accurate file tracking.
• Monitor pipeline activity and drive timely loan progression by establishing, communicating, and managing timeline expectations with both internal teams and applicants.
• Identify and resolve documentation or eligibility issues, escalating as appropriate to keep transactions moving forward.
• Support the transition of approved loans to closing by ensuring all conditions are satisfied and documentation is complete.
• Maintain working knowledge of multiple loan programs, including SBA and conventional commercial lending products.
• Communicate clearly and consistently with internal and external stakeholders regarding loan status, requirements, and next steps.
• Deliver a high level of service to borrowers and partners throughout the lending process.
• Identify opportunities to improve and streamline processing workflows and systems.
• Assist, as needed, with spreading of files to include basic business and global cash flows and personal cash flows and to include collateral analysis of applications.
• Assist with Annual reviews of credit files.

Minimum Skill Requirements

• 1–3 years of experience in commercial loan processing, banking, or a related financial services role preferred; we will consider high-potential candidates with limited direct experience who demonstrate strong analytical ability, attention to detail, and a proven capacity to learn quickly and apply new concepts effectively.
• Working knowledge of loan documentation, closing requirements, and regulatory considerations across commercial loan types preferred; candidates without direct experience must demonstrate the ability to quickly develop this knowledge and apply it accurately in a fast-paced, detail-oriented environment.
• Exceptional organizational skills and attention to detail, with the ability to manage multiple files simultaneously.
• Bachelor’s degree from an accredited four-year college or university in finance, business administration, accounting, or a related field preferred.
• Strong written and verbal communication skills.
• Ability to work effectively with cross-functional teams and external partners.
• High level of personal integrity and ability to maintain confidentiality of sensitive borrower information.
• Proficiency in Microsoft Office, particularly Excel and Word.
• Experience with loan origination systems and document management platforms preferred.
• Ability to work independently in a fast-paced, deadline-driven environment.
• Forward-thinking mindset with an interest in leveraging technology to improve efficiency.

Physical Requirements

• Ability to work remotely and independently.
• Ability to travel occasionally, both locally and nationally, to attend meetings, conferences, or site visits.

This role is ideal for a motivated, detail-oriented professional who thrives in a fast-paced environment and is passionate about supporting small business growth by ensuring loan files are complete, accurate, and progressing smoothly to closing.

Interested applicants should submit a cover letter and resume to: Careers@growamerica.org.  

Competitive salary commensurate with experience. The annual salary is $65,000-$75,000. Comprehensive benefits package. Grow America is an Equal Opportunity Employer.  

The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities, and qualifications required.